Tag: SailPoint

Sailpoint is the leading IAM OEM in the world of Identity Governance. Please refer
https://www.sailpoint.com/ for further details.

Sailpoint – Service Now Integration

Posted on by Sandilya Krovvidi in Identity Governance, Sailpoint

Ticketing systems form a great part of any enterprise’s IT infrastructure. Service Now is a global leader in cloud based ticketing systems and has been playing a visionary role in ITSM and ITOM.

Sailpoint integration with Service Now provides a great value when direct provisioning from Sailpoint is not possible.

It streamlines the manual provisioning by raising tickets on Service Now for provisioning. This provides a great visibility and accountability in the IT environments.

 

In the following presentation, we provide a detailed overview of Service Now integration with Sailpoint:

The following is a demo of various types of Service Now integrations that are supported by Sailpoint:

Sailpoint – Refresh Identity Cubes

Posted on by Sandilya Krovvidi in Identity Governance, Sailpoint

In Sailpoint’s Identity IQ “Refresh Identity Cubes” is one among the most important internal tasks. Refresh Identity Cubes helps in building 360 degree purview of an identity based on all the data aggregated from external sources.

The following video is an extensive discussion on various aspects of Refresh Identity Cubes.

The various aspects that are covered as part of this video are:

  1. Mechanisms to filter the identities to be considered for Refresh.
  2. Various options in the Refresh Identity Cubes.
  3. Using Multi-threading to improve the performance

 

 

 

 

Sailpoint Unix Integration

Posted on by Sandilya Krovvidi in Identity Governance, Sailpoint

Unix is the mother of all operating systems and also is the foundation for Tim Berner Lee’s invention.

Every enterprise has a huge Unix foot print spanning across thousands of servers running various legacy applications.

As part of the mammoth task of securing the IT environments, securing the Unix servers would be the first step.

At ENH iSecure, we thrive to achieve complete and impeccable solutions leaving nothing to chance.
As a part of these efforts, we are speaking about Identity Governance in Unix with the help of Sailpoint’s IIQ.

The following is a video where we speak about governance of Unix using Sailpoint’s IIQ.

The following is a demo on Unix integration with Sailpoint.

IdentityIQ parallel and serial approvals

Posted on by Mahesh Bitla in Identity Governance, Sailpoint, Technology

 Introduction

Out of the box Sailpoint’s IdentityIQ provides numerous workflows for provisioning, we can implement our custom workflows according to the necessity. Similarly, parallel and serial approvals are workflows used in an enterprise to manage the access of the user.

Requirement

In the world of IAM, one thing every developer should remember is that “Right thing must be accessed by the Right user at a Right time“, from the above sentence we can say that an access must be rightfully distributed to the user.

In this requirement a user in an enterprise requested an entitlement or role using IdentityIQ then that access must be approved by the work groups which are maintaining that privilege.

Understanding parallel and serial approvals in IdentityIQ

The following video illustrates about parallel and serial approvals.

Working demo of parallel and serial approvals

The following video demonstrates how parallel and serial approvals accomplishes.

 

 

 

Solving problem SailPoint IdentityIQ “Mark Invalid Error”

Posted on by Mahesh Bitla in Identity Governance, implementation-problems, Sailpoint, Technology

Problem description 

When we try to correlate the accounts into SailPoint’s identityIQ using multiple authoritative sources the following
exception may arise.

Why this happens

The main reason for this error is ambiguity of accounts. After the account aggregation task completed when we try to run the task refresh identity cubes. Task is not running and error is displays as Task stopped by user. When you see the log file there a exception named Mark Invalid.

 

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Case 1

The main cause for this error is, If you have added more than one authoritative sources marked for one identity. The following exception will arise. that means you have added two Authoritative sources representing the same data if run the aggregation task the accounts will be populated with their name then If we perform refresh identity cubes task the accounts will not linked its respective manager account because there will be an ambiguity between two accounts which has to be correlate as manager account.

Case 2

In other cases if you have any accounts or identities not properly deleted.

Solution

The solution I found is to get backup of the rules and application into a xml file using the console.Shutdown the application server and drop all the tables in database using the sql scripts provided by identityIQ then create the tables using the scripts. Import the init.xml using the iiq console.Then import the xml file which represents the application object. Then if you run the aggregation and correlation tasks you can see that all the identities and their managers are correlated in identity warehouse.

Using lists in Identity IQ workflows at approval steps

Posted on by Sandilya Krovvidi in Identity Governance, implementation-problems, Sailpoint

Sailpoint’s Identity IQ converts all the empty lists that go through an approval step in a workflow into NULL values. This does not hold the same with non-empty lists.

null diagram

For example, we have a global variable in the workflow which is an empty ArrayList ( [] ). It is going to be converted to ( NULL ) once it goes through an approval step. So in order that the lists work as per our need, we could provide a dummy value so that list is never converted to NULL when it goes through an approval.