SailPoint IdentityNow Workflows

About SailPoint IdentityNow Workflows:

IdentityNow workflows are a way to automate processes related to Identity Security Cloud. These processes when carried individually are manual, error prone and laborious in nature.

Here are a few examples of the power of workflows.

  1. Design workflows that can handle a growing number of users onboarding requests, ensuring scalability as the organization hires new employees.
  2. Design workflow to raise tickets in ticketing system to automate the resolution of access-related issues reported by users, ensuring a streamlined process.
  3. Modify an existing workflow to include new steps for managing temporary access during a special project, adapting to changing business needs.
  4. Implement a workflow for access reviews that automatically identifies and revokes unnecessary access rights, ensuring that users only retain permissions relevant to their current roles.
  5. Streamline access request procedures including approval steps for access approval or modification.
  6. Send email alert when an identity changes group in end application.
  7. No human involvement while configuring and activating certification campaign when identity changes department and also send email alert to reviewer.

In this video blog, we will be discussing about the IdentityNow workflows in detail. The following are the key topics that are discussed as part of the blog.

  1. Why SailPoint introduced Workflow in IdentityNow
  2. Available platforms in IdentityNow to build a workflow.
  3. General terminology and use of Inline variables
  4. Simulating and testing a workflow
  5. Migrate workflows between sandbox and production.

The detailed discussion of Workflows, it’s terminology and configuration process are present in the following video.

Detailed demo on developing & testing workflows in all 3 possible ways is present in the following video.

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Integrating SailPoint App on Microsoft Teams Application


SailPoint for Microsoft Teams provide users access to corporate resources anytime, anywhere right from Microsoft.

Users are distributed worldwide, the number of applications used are constantly increasing and the lines between who can access these applications and who should access these apps are increasingly getting blurred. SailPoint for Microsoft Teams enables users to get the access they need to stay productive right from within the tool they use the most, all while maintaining strict governance and compliance controls.

Figure:1 SailPoint Integration Flow on Teams

Supported Features:

  • Make role or application requests right within Microsoft Teams using SailPoint bot.
  • Cancel an access request if you don’t need it.
  • Approve or deny new access requests and add comments if needed.
  • Get notified when an access request is approved or denied along with comments.

Prerequisites & Required Permissions:

  • Prior tenant mapping is required to use the reset password feature.
  • We required Admin privileges to do the following,
  • Reset the Identity Now tenant.
  • Receive certification campaign notifications.

Let us understand SailPoint App integration using Microsoft teams’ applications in the following below presentation:

Commands used in Teams integration:

  1. Sign In: Sign in command used to login to the tenant after tenant mapping you will need to sign in to the tenant.
  2. Create: create command used to create an access request using Applications, Roles or Entitlements with in the team’s integration.
  3. Sign out: Sign out command used to sign out from the current existing tenant, you will not receive any notifications until sign in.
  4. Help: It will showcase all the available commands list.
  5. Reset Tenant: Resent tenant command used map a new tenant from current tenant, for resetting tenant need admin level privileges.
  6. Reset Password: This command used to reset your tenant password. It required tenant mapping before changing the password.

In the following demo, I will be providing a brief introduction of SailPoint App Integration on Microsoft teams:

Advantages of using SailPoint Teams Integration:

  • Make Application, Role, or Entitlements requests from within Microsoft teams using the shortcuts buttons.
  • Approve or deny access requests with a single click to improve employee productivity and reduce learning curve.

ERP Overview from an IAM Perspective

ERP plays a critical role by helping an organization in managing its core business processes such as, project management, procurement, sales, etc. It manages day-to-day business activities by providing a central information system for data sharing. A greater visibility, increased productivity and operational efficiency can be observed by synchronizing all these areas. To authenticate and authorize the users within ERP software, there is a major role played by Identity and Access Management. It authenticates the digital identity of the users and manage their roles and access privileges in the central information system.

In this blog we are discussing about the benefit of implementing ERP by comparing it with the traditional method and also about securing it with the help of IAM modules. The blog also mentioned about the SAP (System applications and Product) which is a top ERP solution, it has positioned as a leader in Gartner’s Magic quadrant for single instance ERP, for multiple consecutive areas as per different evaluation criteria.