Tag: Identity Governance

SAP SuccessFactors Integration with SailPoint IdentityNow

Posted on by Suraj Bharat Gorle in Technology

SAP SuccessFactors integration with SailPoint IdentityNow.

SuccessFactors is an SAP product suite to provide cloud-based solution to manage business alignment, people performance, recruitment, and employee central and learning activities for all sizes of organizations.

SAP SuccessFactors is cloud based HCM solution and is designed on Software as a Service (SaaS) cloud model. Software as a Service is also known as On-demand software solution where software is licensed on a subscription basis and is centrally hosted.

SaaS has become a common delivery model for many business applications, including office and messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), management information systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition management and other software and infrastructure services.

  • In SaaS, software and application data is hosted on a remote cloud and can be accessed on demand from any location using secured login credentials.
  • SaaS software is multitenant that allows many instances of the software to be accessed and are on the same application version.
  • Users have an option to select features and functionality to use in the standard solution and in the regular releases that are introduced by the vendor.
  • SaaS Solution is based on multitenant architecture where a single configuration is applied for all the tenants or customers. To provide scalability, you install application on multiple machines.

IdentityNow SAP SuccessFactors connector supports Account Management for loading accounts, delta aggregation and Provisioning.

SAP SuccessFactors integration with SailPoint IdentityNow Blog

Pre-requisite

At-least Virtual Appliance need to be configured in order to have communication between IdentityNow cloud and SAP source however SailPoint recommends to have 2 virtual appliances in cluster.

Permissions required :

•Test connection : To test the connectivity from IDN cloud to SAP SuccessFactors source.

•Account Aggregation : To aggregate account details to IDN cloud.

•To perform connection tasks, must have the following permissions:

a. SFAPI User Login

b. Employee Central HRIS SOAP API

•For example, The Success Factor source aggregates the employee data from the SuccessFactors managed system based on the Picklist configuration which is a configurable set of options or selection lists used to populate a data input field with one of a number of predefined values in the Success Factors that can be obtained.

Next for aggregation we required the following permission:

  • Manage User : Employee Export
  • Metadata Framework : Admin access to MDF OData API
  • Manage System Properties : Picklist Management and Picklists Mappings Setup
  • Employee Central API : Employee Central Foundation OData API (read-only), Employee Central HRIS OData API (read-only), Manage Role-Based Permission Access

Let us see prerequisites for SAP SF integration.

•For configuring the base URL for IdentityNow tenant we need to configure data center wise.

•The base url will vary from datacentre to datacentre.

•In the blog we have provided the link for SuccessFactors API URLs for different Datacenters.

https://userapps.support.sap.com/sap/support/knowledge/E/2215682

SAP SuccessFactors integration with SailPoint IdentityNow Demo

DocuSign Integration with SailPoint

Posted on by abhishek darekar in Technology

The DocuSign electronic signature app provides users a simplified way to digitally sign and return documents from anywhere in the world.

describes the Integration for the DocuSign Application of SailPoint IdentityIQ (IIQ) solution implementation.

SailPoint webservice connector is application type used to connect from SailPoint to DocuSign application. for creating account, update account, Activate and deactivate account.

Details Required for DocuSign integrate with SailPoint

  1. Need to get the DocuSign API details for the different operation.
  2. Base URL will be different for different environment.
  3. secret key and client ID for the token generation.
  4. Generating access token with Authorization code.

Use Cases

The following operation will be performed by IIQ – 

Create, Update, Enable, Disable, Account Aggregation, Group Aggregation

Created Account operation: This use case will be used to create the account for the different user with adding the groups, permission, and different details required for the account creation.

Update Account operation : If the existing user need to update the details , where the details can be updated in the form which is provided in the SailPoint.

Leaver Process : As the user will be left the company or the department, then the user will be disabled or deleted automatically by the leaver process.

Mover Process : Once the user is transferred from the one department to other department or to the position is changed of the user then the mover process will be triggered.

Rehire Process: Once the user is re-hired in the organization then the re-hire process will be triggered.

SAP HR & ECC Source Integration

Posted on by Aditya Veldi in Identity Governance, Sailpoint, Technology

SAP is one of the world’s leading producers of software for the management of business processes, developing solutions that facilitate effective data processing and information flow across organizations.

SAP software provides multiple business functions with a single view to the entire data. This helps companies better manage complex business processes by giving employees of different departments easy access to real-time insights across the enterprise.

SAP solutions are classified into 6 core products as listed below.

In the below video, we are going to see the SAP HR/HCM source and SAP ERP Core Component (ECC) source integration in SailPoint IdentityNow.

SAP HR system integration.

SAP HCM solution is used to streamline the HR process and create a people centric organization.

SAP HR/HCM system that we are integrating in SailPoint IdentityNow will be the truth source from which identity governance is managed.

SAP ECC system integration

SAP ECC is the ERP system that integrates information from one SAP system to another system in real time, this helps companies better manage complex business processes by giving employees of different departments easy access to real-time insights across the enterprise.

As a result, businesses can accelerate workflows, improve operational efficiency and raise productivity.

By integrating SAP ECC to SailPoint IdentityNow, Identity access management and governance will be simplified.

Use cases.

On demand access request: User can request access based on requirement from request center.

Separation of Duties: Whenever user request for conflicting access SoD policy violation check will happen and warn the approver that approving access will violate SoD policy.

Leaver Scenario: When user lifecycle state is changed to terminated the end target applications access will be disabled.

Certification campaign: To certify user is having right access certification campaign can be configured and can be certified by user’s manager or source owner or a specific individual.

In the below video, we are going to look at a demo of above specified integrations and use cases.

Event Triggers

Posted on by Abhinov Dhonthula in Identity Governance, Sailpoint, Technology

Event triggers is an extensibility feature recently released by sailpoint which enables us to integrate identitynow with third party applications. Event triggers follows an event based architecture towards integration.

IdentityNow has many even triggers which capture the events internal to IdentityNow. This can be related to various IdentityNow internal processes like aggregation, provisioning, access request etc.

In response or action to an event, Event triggers have a capability to communicate with external applications. This response can happen via webhooks or AWS event bridge.

If webhook is configured as an action for the event trigger, respective HTTP APIs will be called.

If an AWS event bridge is configured for the event trigger, an event can be setup to be captured on an AWS event bridge.

Types of Event Triggers

REQUEST_RESPONSE

This type of trigger is used to give the custom application an ability to answer back to a trigger event sent by the trigger service. This integration is bi-directional. A response from the custom application is required for a trigger invocation to be considered complete and successful.

FIRE_AND_FORGET

This type of trigger is used to notify the custom application of a particular occurrence of an event. This integration is uni-directional. Trigger invocation is successful the moment the trigger service notifies the external application, and it does not require a response from the custom application.

IdentityNow has a set of event triggers that you can configure to connect to web hooks in third-party systems.

Available Event Triggers

In below presentation we will be viewing the concept of event triggers in brief.

Use Case:

Let us see a real time use case for this.

Below is the workflow representation.

In below video we will be demonstrating the real time implementation of event triggers.

References:

https://developer.sailpoint.com/triggers/getting_started.html

Segments Image

SailPoint IdentityNow : Segments Feature

Posted on by Arshad Moghul in Identity Governance, Sailpoint, Technology

Introduction

Access requests is a feature in SailPoint IdentityNow using which the users gain ability to make a manual request for access that they need.

Segments feature released by SailPoint IdentityNow is  promoting zero trust in the enterprises. Using this feature, request center items will be made available to the users only on a “Need to know” basis.

For example, a user from IT department is able to see Jira, Bitbucket, Administrative / Privileged access across applications like Active Directory, ServiceNow and various other applications in the request center. For a user from Marketing department, the above access is not relevant and with segments, we are abstracting those items. The relevant access for marketing users would be Salesforce CRM and the same will be visible for the users.

In the presentation below, we will be discussing about segments feature in detail :

In the below video, we will provide a practical demonstration on how to configure segments, how it affects the end user perspective using a practical use-case :

Advantages

  1. Limit end user visibility for applicable access
    • Only the access that is applicable for a subset of identities and relevant for them is displayed using segments. This helps in avoiding the confusion in finding the right role/access profile while making an access request.
  2. Reduce incorrect access requests
    • End users shall not make any incorrect access requests because the only access items that they’ll see in the request center are already fine tuned and configured according to the organizational requirement.  
  3. Limit accidental provisioning
    • If presented with a lot of access items, users might request for something that they don’t need. This can be avoided by creating and assigning users to their respective segments based on certain criteria.
  4. Reduce cost of software licensing
    • Due to accidental access provisioning, users might be consuming additional licenses for access that they do not need which is a major costing risk. This can be avoided by configuring segments.

References

TopicURL
Segments Documentationhttps://documentation.sailpoint.com/saas/help/requests/segments.html?h=segmen
Segments REST API referencehttps://developer.sailpoint.com/apis/beta/#tag/Segments

SailPoint IdentityNow: Connector Rule API’s

Posted on by Yathish Ponnana in Identity Governance, Sailpoint, Technology

Extensibility of services using vast API collections is sign of a true SaaS solution. SailPoint IdentityNow has recently released few APIs which allow us to upload our own connector rules required for app integrations.

Rule

In IdentityNow, Rules are the configurations which are used to provide additional flexibility where needed. Rules are basically developed using a scripting language called Bean Shell, it is a lightweight scripting language whose syntax is similar to Java.

Based on Execution type rules are divided into two types:

Cloud ExecutionConnector Execution
1)The Rules which are executed in the IDN tenant cloud are called Cloud Execution Rules.
1)The Rules which are executed on virtual Appliance (on premise) are called Connector Execution Rules.
2)There will be a review process for cloud rules to ensure any submitted Cloud Rules meet SailPoint requirements and doesn’t contain code that could harm the system and the only way to upload the rule is through SailPoint.2)Connector Rules are usually extension of the connector itself. These rules are mainly used to implement pre-processing of data and post-processing of data and to manipulate, merge or otherwise transform the incoming data as it’s being read

Rule Deployment Process

As-Is Process

In As-Is Process for deploying Connector Rules on the tenant developer should follow the below steps:

  1. Rule needs to be developed as per the requirements.
  2. Developed rule shall be submitted to SailPoint Expert services for review.
  3. Post review, rule will be uploaded on to the tenant.
  4. In case of any changes required the rule shall be resubmitted to the SailPoint Expert Services.

To-Be Process

In To-Be process the rule can directly be deployed to the IDN tenant using APIs. In case of any changes required/delete the developer can directly use these APIs and make required changes instead of going through tedious process like earlier.

Advantages and Limitations

Advantages

  1. Easy to Deploy – They are Easy to deploy on to the tenant compared to the entire previous process
  2. Faster deployment of rules – Rules will be deployed on the tenant instantly using APIs where old process used to take a minimum of 24hrs
  3. Low Cost from SailPoint Expert Services – Compare to previous methodology, deploying connector rules using APIs has minimal involvement from Expert Services.
  4. Rework is Faster – In case of any changes rather than repeating the entire process, rework is quicker using these APIs.
  5. Faster Integrations – Using APIs, the overall application integrations are faster.

Limitations

The only limitations for these APIs are that these APIs support only connector rule types, but not for the cloud rules as of now.

Connector Rule Rest API Operations

SailPoint Provides us with six APIs to perform connector rule operations mentioned below:

GET, LIST, CREATE, UPDATE, DELETE, VALIDATE are the APIs that are currently used for connector rule operations. A token with ORG_ADMIN authority is required to perform any operation.

Detailed documentation on connector rules APIs can be found here:

https://developer.sailpoint.com/apis/beta/#tag/Connector-Rule-Management

In the following presentation, I will be providing a detailed overview of Rules and Connector Rule APIs

In the following video, I will be providing a detailed demo of the Connector Rule APIs and their operations

SailPoint IdentityNow: Extensibility Feature Integration for Access Requests

Posted on by Arshad Moghul in Identity Governance, Sailpoint, Technology

Each progressing year, IT is getting more and more complex. Organizations keep growing and subsequently more and more people come into the organization each with their own needs. These users are then provided with their own levels of access to resources. The problem that arises here is that the growing mess of systems and user access management.

IdentityNow is an IDaaS (Identity as a Service) based IAM solution, unlike IdentityIQ which is on-premise. IdentityNow also helps people get the access that they need and manage the lifecycle around it. The current blog discusses the extensibility features announced by SailPoint. These features will help make security decisions on the go very effectively.

In the following presentation, I will be providing a detailed overview of Extensibility Feature Integration with IdentityNow for Access Requests.

Overview of Extensibility Features :

Users at an enterprise level are distributed among different geographies of the world. SailPoint’s access request integration with applications such as Microsoft Teams and Slack enable the users to get the access that they need right from the tool that they use the most. SailPoint also ensures that the appropriate governance and compliance controls are enforced while providing ease of access to the users while making access requests.

Current Access Request Process :

To briefly understand the current access request process in IdentityNow below is an illustrative diagram:

Roles in IdentityNow combine provisioning to multiple sources by combining different access profiles. However, for access requests, roles can be marked as “requestable”. By doing this, the roles are then visible in the Request Center tab in IdentityNow. We can have approvals in place for this role such that any user who requests for this role, will by routed through an approval process.

Applications in IdentityNow have their own XML structure with their own password policies and account creation restrictions. For the approvals, we can define the approval hierarchy in Access Profiles itself. Once the application has been created, it should be marked as ‘visible in request center’ and ‘allow access requests’.

Users have to login to their IdentityNow tenant with their credentials. They navigate to Request Center tab to see “Applications” and “Roles” where they can make an access request from either of these. Both Roles and Applications facilitate provisioning to the target source using Access Profiles.

Applications and Integration Overview :

  1. Microsoft Teams

Microsoft teams is a chat-based collaboration platform from Microsoft. With capabilities such as documents sharing, online meetings, teams and channels, online video calling and screen sharing, messaging and many more extensible features for business communication. It is extremely user friendly and can facilitate a work environment between remote users and large businesses. Below are the benefits from this integration:

  • Ease of making access requests from within the Teams Application.
  • Users can request either for a Role or Application depending on the business needs.
  • This integration ensures seamless user experience for making access requests.

Below is the process followed post the integration with MS Teams:

  • Users will login to their Teams application using their Office365 account.
  • A SailPoint chatbot is configured which appears in the Applications tab.
  • Connect to your IdentityNow tenant and click on “Create Access Request”.
  • Find and select the Application/Role to request.
  • Select the role for himself or for others.
  • Submit the request.

2. Slack

Slack is workspace alternative communication tool just like teams which combines the functionalities for messaging, tools and files. Users can communicate over channels or Direct Messages based on their requirement and it has support for third-party application integrations and add-ins. Although the application is free to use with certain limitations, there is an enterprise level application as well. Below are the benefits from this integration:

  • Ease of making access requests from within the Slack Application.
  • Users can request either for a Role or Application depending on the business need.
  • This integration ensures seamless user experience for making access requests.

Below is the process followed post the integration with Slack:

  • A user will login to their Slack application using their work email and authenticating from it.
  • A SailPoint chatbot is configured which appears in the Applications tab.
  • Connect to your IdentityNow tenant and click on “Create Access Request” by entering a forward slash in the SailPoint’s chatbot.
  • Find and select the Application/Role to request.
  • Select the role for himself or for others.
  • Submit the request.

Access Request : From an API perspective

  • This integration is achieved using REST API’s. REST stands for Representational State Transfer.
  • It is an architectural style for the web services.
  • This architectural style helps in lesser use of bandwidth to make an application more suitable to communicate over the internet.
  • It is often regarded as the language of the internet.
  • The primary methods that the REST APIs communicate are
    • Create – POST
    • Read – GET
    • Update – PUT/PATCH
    • Delete – DELETE
  • SailPoint has developed the REST API’s for IdentityNow. The reference documentation is available at developer.sailpoint.com
  • Please note that the {api-url} below is the org name of your IdentityNow tenant.
  • The primary APIs that are used behind this integration are:
    • List of access request objects: Returns a list of requestable items for an access request.
      • GET – https://{api-url}.api.identitynow.com/v3/requestable-objects
    • Create an access request: Submits an access request to IdentityNow. This will not return any result because the request has been submitted by the system. If there are more than one identity for the access request, the JSON payload will contain a list of id’s for each identity.
      • POST – https://{api-url}.api.sailpoint.com/v3/access-requests
    • Get the access-request status: Returns a list of access request statuses based on the specified query parameters.
      • GET – https://{api-url}.api.identitynow.com/beta/access-request-status

In the following video, I will be providing a detailed demo of the access request integration with Teams and Slack.

SailPoint IdentityNow Ticketing integration with ServiceNow

Posted on by Mohit Kayla in Technology

Ticketing systems form an excessive part of any enterprise’s IT infrastructure. An IT ticketing software, also known as an IT ticketing system, is a software program that enables organizations to resolve their internal IT support queries by managing and streamlining the process of issue resolution.
ServiceNow is a global leader in cloud-based ticketing systems and has been playing a visionary role in ITSM and ITOM.

IdentityNow is a leader in the market for a perfect IAM solution for organizations taking the next step into cloud computing. The product is simpler to tack together than several other IAM solutions in the market, thus additional configuration can be completed without the need for specialist resources. The User interface (UI) is a lot easier to interface for end-users and needs less coaching.
IdentityNow’s Service Integration Module, or SIM integration with ServiceNow, which converts IdentityNow provisioning actions into tickets in ServiceNow.

The following presentation will give the overall idea of ServiceNow service catalog integration with SailPoint IdentityNow and explanation of the use case,

The following is the demonstration and walk through the IdentityNow integration with Servicenow and showcases the integration use case,

Governing G Suite using SailPoint Identity IQ

Posted on by Sandilya Krovvidi in Identity Governance, Sailpoint
Identity IQ – G Suite Integration

Office productivity suites comprise the essential set of tools required for an employee’s day to day work. They offer core services to users like email, calendars, shared storage and other tools to create and consume the information. New generation productivity suites understand today’s business needs and are designed to be omnipresent and highly collaborative.

G Suite is Google’s cloud based productivity suite. Being a cloud based solution, it is omnipresent and can be accessed all possible devices. Also, it is highly collaborative in nature. Google’s most popular services like Google mail, calendar, drive, docs, sheets, hangouts are bundled into G Suite. G Suite has been received greatly by organizations of all the sizes and has recorded 5 million organizations by end of 2018. G Suite has quickly climbed up the ladder to become a leader in Gartner’s magic quadrant for 2 years consecutively.

Governing such core cloud based services containing sensitive information is of great importance.

In the following presentation, we provide a detailed overview of G Suite integration with Identity IQ.

G Suite – Identity IQ Integration

In the following video, we provide a detailed demo of this integration.

A detailed demo of G Suite governance with IDENTITY NOW is coming shortly.

Sailpoint – Service Now Integration

Posted on by Sandilya Krovvidi in Identity Governance, Sailpoint

Ticketing systems form a great part of any enterprise’s IT infrastructure. Service Now is a global leader in cloud based ticketing systems and has been playing a visionary role in ITSM and ITOM.

Sailpoint integration with Service Now provides a great value when direct provisioning from Sailpoint is not possible.

It streamlines the manual provisioning by raising tickets on Service Now for provisioning. This provides a great visibility and accountability in the IT environments.

 

In the following presentation, we provide a detailed overview of Service Now integration with Sailpoint:

The following is a demo of various types of Service Now integrations that are supported by Sailpoint: